FAQs

1. General questions

• What is the status of my order?
- You can view the status of your order in the tracking email you got when you placed the order.

• Can I change my order?
- All paid orders are final and no changes can be done once payment has been made.

2. Payment

• What payment methods do you accept?
- We accept all Visa and Mastercard cards

• Which currency will I be charged in?
- USD

• Do you offer 3 or 4 times payment option?
- No we do not

3. Shipping

• Where do you ship?
- Worldwide

• How long does it take to ship my order?
- 5-12 Business Days

• Do you offer fast shipping?
- We ship with the fastest method possible, it just depends on how many orders we have to process that can determine the time of arrival for your order

• How can I track my package?
- On the tracking email you received when you ordered your product

• What if I'm not home?
- The courier company will inform you of an estimated day and time of arrival so you can ensure someone or yourself is there to pick it up

• Will I pay taxes for international shipping?
- No

4. Returns

For returns related questions please refer to our refund policy in our footer menu